The Discount Rewards program and www.DiscountRewards.com (the “Site/Program”) is owned and operated by GSCM Ventures, Inc. (“Company”). By using the Site, you agree to be bound by all of the terms in these Terms and Conditions (the “Agreement”) and all the terms in our prior agreement when you enrolled as a member in Discount Rewards. Company reserves the right, in its sole discretion, to update or modify this Agreement at any time. Your continued use of the Site/Program following the posting of any changes to this Agreement constitutes acceptance of those changes. Please read this carefully and if you have any questions, or if this Agreement does not conform to your understanding of our prior agreement, call our Member Support department at 1-818-303-9272. Company hereby grants you a non-exclusive, non-transferable, limited right to access, use and display the Site/Program for your personal, non-commercial use, provided that you comply fully with the provisions of these Terms & Conditions.
Membership Benefits. Not Insurance. As a member of Discount Rewards, you have access to free products, benefits, savings, discounts, incentives, rewards, bonuses, rebates and other benefits on certain products and services offered by participating vendors as explained in your membership materials, including the Site/Program, and this Agreement. None of your benefits are health insurance or health care benefits or discounts off of healthcare services. Discount Rewards is not an insurer or a Discount Medical Plan Organization. Discount Rewards does not collect, store, or relay any health-related information. We reserve the right to modify, enhance, cancel, terminate or otherwise change particular membership benefits or benefit providers from time to time in our sole discretion.
Membership Term, Renewal, Billing. Unless you cancel, your membership will continue automatically on a monthly basis, with the applicable periodic member fees disclosed to you upon your enrollment, and always available to you in your online member account, automatically billed to the account identified and authorized by you at the time of your enrollment. You authorize Discount Rewards to conduct this monthly billing and you further authorize Discount Rewards to bill an amount less than your monthly member fee if Discount Rewards is unable to bill the full monthly member fee amount. All transactions associated with billing for this program are calculated and processed in U.S. Dollars.
Use of Membership. Your membership is non-transferable. You agree that only you, your spouse and children living in your household will have access to the membership benefits. Benefits are not for re-sale. You are entirely responsible for maintaining the confidentiality of your membership password and user account information. You will promptly notify us if you become aware of any unauthorized use of your membership. Your membership includes access to free products and products you can order. In some cases those products are automatically shipped to you (if that is the type of program to which you agreed and into which you were enrolled). In some cases, you must log into the Discount Rewards website to claim your free products. Your membership may include a bonus eGift Card. You understand that your eGift Card can only be used for products available for purchase on the Discount Rewards website, and that your eGift Card cannot be applied to shipping and handling for eGift Card orders, which you are responsible to cover. You understand that Discount Rewards does not formulate, produce, bottle, label, or fulfill any product(s) which you may order and that you take any such products at your own risk. You understand Discount Rewards is not health insurance, or a discounted medical plan organization. No product in Discount Rewards is intended to diagnose, treat, cure, or prevent any disease. No statement made on or by Discount Rewards has been evaluated by the FDA. Information in this Site/Program is provided for informational purposes only. It is not meant to substitute for any medical advice provided by your physician or other medical professional. You should not use the information contained herein for diagnosing or treating a health problem or disease, or prescribing any medication. You should read carefully all product packaging and labels. If you have or suspect that you have a medical problem, promptly contact your physician or health care provider. You agree not to sell, re-sell, market, or give away the products you receive as part of your Discount Rewards membership to any individual or third party.
Customer Service. If you have any questions or concerns about your membership and the Site/Program, contact us at firstname.lastname@example.org. You can contact Member Services at 1-818-303-9272. Their hours of operation are Monday - Friday, 10:00AM - 8:00PM EST. You may not cancel your membership by sending an email, or submitting an online customer support inquiry.
Cancellation & Refunds. At Discount Rewards, customer satisfaction is our top priority. That’s why we make sure that the program’s cancellation and refund policy is clear, compliant, and most importantly fair. Cancellations: As a member of Discount Rewards, you can cancel your membership online at any time. As a member of Discount Rewards, you can cancel your membership at any time by calling Customer Service. Customer Service can be reached by phone at 1-818-303-9272, Monday - Friday, 10:00AM - 8:00PM EST. Please note: You may not cancel your membership by simply sending an email, or submitting an online customer support inquiry. Also, calling your bank and initiating a charge back is not an appropriate way to cancel your membership. Refunds: Because Discount Rewards is an ongoing benefits program during which the customer has unlimited access and eligibility to all of the program benefits at all times, which represent real value to the customer and real expense to Discount Rewards, refunds are not available. With respect to the monthly membership fee, refunds will only be considered following (i) a customer to call to cancel, and (ii) a customer request for a refund, and are capped at the equivalent of one (1) month’s membership fee (as a courtesy refund for the active/paid month the customer is in at the time of cancel). Discount Rewards also offers a refund request appeals process, whereby a recording of the customer’s enrollment call is shared with the customer, and whereby a customer may escalate a refund request to a Customer Service Manager for additional review, the result of which shall be determined on a case by case basis.
Charge Backs. Charge backs are serious actions, and we take them seriously. It is our goal to insure that your experience with the Discount Rewards program is successful and satisfying. If that is not the case, (1) you have access to a variety of resources (terms, instructions, how to guides, welcome letter, frequently asked questions, etc.) to assist you 24 hours a day, 7 days a week. (2) You also have ongoing access to Member Support. You can contact Member Support at 1-818-303-9272. Their hours of operation are Monday - Friday, 10:00AM - 8:00PM EST. You can also cancel your membership using our online cancellation tool in your logged in account. You may not , however, cancel your membership simply by sending an email, or submitting an online customer support inquiry. (3) You also have access to online Member Support 24 hours a day, 7 days a week. You can cancel your Discount Rewards membership at any time. The way to do that is by contacting Discount Rewards, not by contacting your financial institution. Discount Rewards will always work with you to respectfully, professionally, and timely address your concerns. Further (4) Discount Rewards maintains recordings of all sales calls and verification calls between you and Discount Rewards. You acknowledge that your agreement to join Discount Rewards was confirmed by your acceptance, which is recorded, and by a verification agent, which was recorded. As such, you agree that, should you have any complaint, concern, issue, malfunction, question, or problem regarding your Discount Rewards membership, that you will first contact Discount Rewards to resolve the issue. You also agree that submitting an unfounded charge back or an erroneous or inaccurate complaint regarding Discount Rewards to a commercial entity, a regulatory entity, financial institution, or a governmental entity may cause irreparable and/or permanent harm to Discount Rewards. You agree and acknowledge that submitting a complaint regarding Discount Rewards to a commercial entity, a regulatory entity, a financial institution, or a governmental entity which (a) is false, (b) is misleading, or (c) was made without giving Discount Rewards an opportunity to address any issue (1) does cause harm to Discount Rewards, (2) that the harm caused may be incurable, and (3) that the harm caused may entitle Discount Rewards to seek recourse. You understand and acknowledge that Discount Rewards will defend itself and assert its damages to the maximum extent permissible by the law.
Collection Efforts. You understand that Discount Rewards is a monthly-billed continuity program, and a monthly payment obligation for you. Should Discount Rewards be unable to successfully process your payment for any given month that such payment is due, you understand and acknowledge and agree that, following the fifteenth (15th) day of non-payment, Discount Rewards shall be entitled to seek collection of the unpaid funds using either internal or third party collection efforts. You further understand, acknowledge and agree that, should Discount Rewards seek collection of unpaid funds as prescribed herein, that Discount Rewards shall be entitled to assess a twenty dollar ($20.00) penalty to re-coup the cost of collection efforts on your account. You further understand, acknowledge and agree that non-payment of your payment obligation entitles Discount Rewards to report the matter to credit agencies, which may negatively impact your credit score.
No Warranty/Limitation of Liability. You agree that Company, its subsidiaries and affiliates, and each of its officers, directors and employees, along with the provider/host/administrator of the Site/Program (“Company Parties”) are not responsible or liable for any benefits, goods or services provided by participating vendors. If you have any claims relating to such benefits, goods or services provided by a participating vendor, you agree to make your claim against the vendor providing the benefit, good or service. You will not consider us (and we will not be construed as) a party to such transactions, whether or not we may have received some form of revenue or other remuneration in connection with such transactions, and we will not be liable for any costs or damages arising out of, either directly or indirectly, you or any other person involved or related to the transactions. We assume no responsibility for the payment of, or contribution to, any use or sales tax on the benefits, which may be imposed by taxing authorities, and such taxes, to the extent imposed, shall remain your sole responsibility or that of the provider of the benefits, as the case may be. This Site/Program is provided on an “as is” and “as available” basis with no warranties whatsoever. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO USE OF THIS SITE/PROGRAM OR ANY OF THE BENEFITS, PRODUCTS OR SERVICES OR RELATED INFORMATION PROVIDED TO YOU FROM COMPANY OR FROM OUR PARTICIPATING VENDORS. COMPANY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE BENEFITS, PRODUCTS, SERVICES AND MATERIALS FROM THIS SITE/PROGRAM OR THE PARTICIPATING VENDORS IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. FURTHER, PLEASE NOTE THAT NO ADVICE OR INFORMATION, OBTAINED BY YOU FROM THIS SITE/PROGRAM OR OUR PARTICIPATING VENDORS SHALL CREATE ANY WARRANTY NOT EXPRESSLY PROVIDED FOR IN THIS AGREEMENT. UNDER NO CIRCUMSTANCES SHALL OUR LIABILITY EXCEED YOUR CURRENT membership FEE, AND UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL WE BE LIABLE TO YOU OR A THIRD PARTY FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, THIRD PARTY OR CONSEQUENTIAL, EVEN IF COMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE FOREGOING LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THE COMPANY DISCLAIMS ANY WARRANTIES REGARDING THE SECURITY, RELIABILITY, TIMELINESS, AND PERFORMANCE OF THE SITE/PROGRAM. THE COMPANY DOES NOT WARRANT THAT THE SITE/PROGRAM WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SITE/PROGRAM WILL BE UNINTERRUPTED AND ERROR FREE. YOU UNDERSTAND AND AGREE THAT YOU USE THE SITE/PROGRAM, AND ANY PRODUCTS YOU MAY GET FROM THE SITE/PROGRAM, AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE USE OF THE SITE/PROGRAM. YOU UNDERSTAND THAT COMPANY AND THE SITE/PROGRAM ARE NOT THE PRODUCERS, FORMULATORS, BOTTLERS, LABELERS, OR FULFILLERS OF ANY PRODUCT YOU MAY ORDER THROUGH THE SITE/PROGRAM AND, AS SUCH, HAVE NO LIABILITY TO YOU WITH REGARD TO SAID PRODUCTS, OTHER THAN TO INSURE THAT THEY ARE DELIVERED TO YOU PURSUANT TO YOUR ORDER AND VALID PAYMENT.
Emails. By becoming a member, you have agreed to receive written and digital communication from Discount Rewards as part of your membership.
Indemnification. You agree to indemnify, hold harmless and, at our option, defend Company from any and all third party claims, liability, damages and/or costs (including, but not limited to, reasonable attorneys fees and expenses) arising from your improper use of this Site/Program, your use of any products associated with the Site/Program, your violation of this Agreement, or your infringement, or the infringement or use of any Intellectual Property Rights (as defined herein).
Links. The Site/Program may contain links to other web sites. Company does not control such other websites and is not responsible or liable for the availability thereof or the products, services or other materials contained on such websites. Company shall not be responsible or liable, directly or indirectly, for any damage or loss incurred or suffered by any user in connection therewith. Your access and use of linked websites, including the products, services and materials therein, is solely at your own risk.
Intellectual Property. You hereby agree and acknowledge that Company owns all right, title and interest in and to this Site/Program, including, without limitation, all Intellectual Property Rights. "Intellectual Property Rights" means any and all rights under patent law, copyright law, trade secret law, trademark law, and any and all other proprietary rights. You acknowledge that all marks that appear throughout the Site/Program belong to Company, or the respective owners of such marks, and are protected by applicable trademark and copyright laws. Any use of any of the marks appearing throughout the Site/Program without the express written consent of Company or the owner of the mark, as appropriate, is prohibited.
Severability/Waiver. In the event any provision of this Agreement is determined to be invalid or unenforceable by a court of competent jurisdiction or appointed arbitrator, such determination shall in no way affect the validity or enforceability of any other provision herein. The failure by us to exercise rights granted to us hereunder upon the occurrence of any violations set forth in this agreement shall not constitute a waiver of such rights upon the recurrence of such violation.
Modifications/Termination. Company reserves the right at any time to modify, suspend or permanently discontinue the Site/Program, your membership or any portion thereof, with or without notice. You hereby agree that Company shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Site/Program or your membership.
Arbitration. All legal issues arising from or related to the use of your membership and this Site/Program shall be construed in accordance with the laws of the State of Delaware. Any controversy or claim arising out of or relating to this Agreement or your use of the Site/Program shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association (“AAA”). Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of another party. The arbitration shall be conducted in Los Angeles, California and judgment on the arbitration award may be entered into in any state or federal court in Los Angeles County, California having jurisdiction thereof. Notwithstanding the applicable law on statute of limitations, demand for arbitration with the AAA must be filed within ONE (1) YEAR after the date the party asserting the claim first knows or reasonably should know of the act, omission or default giving rise to the claim; and there shall be no right to any remedy for any claim not asserted within that time period. (If applicable law prohibits a one-year limitations period for asserting claims, the claim must be asserted within the shortest time period in excess of one year that is permitted by applicable law.) The use of your membership and this Site/Program and the terms of this Agreement shall be governed exclusively by the laws of the State of Delaware and the Federal Arbitration Act, without regard to conflict of laws provisions. By using the Site/Program and thereby agreeing to the Agreement, you hereby consent to the personal jurisdiction and venue in the state and federal courts sitting in the State of California.
Assignment. We may assign our rights and obligations under this Agreement. This Agreement will inure to the benefit of our successors, assigns and licensees.
Entire Agreement. This Agreement, together with our prior agreement when you enrolled as a member in Discount Rewards, constitutes the entire agreement between you and us relating to the subject matter herein.
Feedback. If you have comments on the Site/Program or ideas on how to improve it, please email Member Support at email@example.com. Please note that by doing so, you also grant Company permission to use and incorporate your ideas or comments into the Site/Program without compensation.